Corporate responsibility

Objectives 2010-2011Progress 2010 Perspectives 2011-2012

Economic Issues

• Post a slight increase in EBITA in 2010 correct • Solid growth in EBITA: 6%
• Very strong generation of cash flow from operations
• High dividend maintained, at €1.40 per share paid in cash
• Post a slight increase in adjusted net income excluding NBC Universal* in 2011
• Monitor sustainable development issues within the Risks Committee
• Draw up a map of sustainable development risks with the Internal Audit & Special Projects Department
correct • Risk map related to sustainable development drawn up with the Internal Audit & Special Projects Department • Monitor the risk map related to sustainable development
• Continue integrating sustainable development issues into the audits conducted in the field: continue the deployment of the questionnaire and monitor its results correct Our economic issues • Continue integrating sustainable development issues into the audits conducted in the field: continue the deployment of the questionnaire and monitor its results
• Monitor integration of the sustainable development clause based on the principles of the United Nations Global Compact in supplier contracts in the business units correct • The Group business units have continued integrating the new sustainable development clause based on the principles of the United Nations Global Compact in their supplier contracts • Conduct an evaluation in collaboration with the Internal Audit and Special Projects Department
• Continue dialogue with the financial community correct • Nearly 40 investors met within the context of roadshows on sustainable development (United States, Canada, France) organized with the Investor Relations Department • Continue dialogue with the financial community
• Raising awareness of the issue of protection of personal data with the business units’ upper management personnel correct • At the initiative of the General Counsel of Vivendi, the General Counsels of the business units met to anticipate the measures in the future European Directive • Further develop Vivendi’s reference Guidelines in this area
• Raise the awareness of the Group’s senior executives

Social Issues

• Continue raising trade unions and personnel representatives’ awareness of the sustainable development policycorrect• Continue raising trade unions and personnel representatives’ awareness of the sustainable development policy
• Hold a meeting of the Diversity Skills Network on the theme of maintaining employment of seniors correct • The Diversity Skills Network, set up by the Sustainable Development Department in 2007, meets each year. In 2010, the theme was employment of seniors. • Hold a meeting of the Diversity Skills Network on the theme of young apprentices
• Continue our commitments to the public authorities to contribute to job creation in regions impacted by unemployment and industrial restructuring correct See our contribution and our indicators • Continue our commitments to the public authorities to contribute to job creation in regions impacted by unemployment and industrial restructuring
• Make progress in evaluating the business units’ contribution to economic and social development of emerging countries correct See our contribution • Make progress in evaluating the business units’ contribution to economic and social development of emerging countries
• Renew the employee shareholding operation by launching Opus 10 in the 1st semester of 2010 correct • Renewal of the operation
• Record subscription amount (€98.5 million), creation of 7.1 million new shares owned by employees
• 2.1% of capital held by Vivendi employees
• Renew the employee shareholding operation in 2011
• Strengthen inter-business unit mobility correct See our social issues • Support GVT’s recruiting needs by developing international mobility
• Encourage employee involvement in causes supported by Vivendi correct • Reflection underway to better involve employees in Vivendi’s Create Joy solidarity program

Environmental issues

• Continue awareness raising and training activities for employees of Corporate Headquarterscorrect • Awareness raising for employees at Headquarters regarding environmental actions as part of the EMAS Environmental Management System • Continue awareness raising and training activities for employees of Corporate Headquarters
• Conduct a partial audit of the Environmental Management System as part of renewal of EMAS certification correct • Training in the Group’s environmental issues and environmental reporting • Conduct an audit of the entire Environmental Management System as part of the renewal of EMAS certification
• Train GVT’s correspondents in charge of reporting environmental data in the use of the Group’s environmental reporting software application correct • Training in the Group’s environmental issues and environmental reporting • Train GVT’s and Maroc Telecom’s correspondents in verification of environmental data reporting
• Continue the internal compliance audits as part of the Program of compliance with environmental, health and workplace safety standards adopted in 2000 correct • 10 new sites audited, including 1 GVT site • Continue the internal compliance audits as part of the Program of compliance with environmental, health and workplace safety standards adopted in 2000
• Obtain approval of the Management Board for the environmental performance objectives specific to our business sectors • Postponed to 2012 in order to take into account the new measures resulting from the French Grenelle laws • Obtain approval of the Management Board for the environmental performance objectives specific to our business sectors

* Adjusted net earnings excluding NBC Universal: 2,548M€ in 2010. correct Objective reached correct Underway Objective not reached